Shipping Guide

KSplurgePh Location: Mandaluyong City, Metro Manila

Shipping Methods :

Same Day Deliver KSplurgePh Own Rider (SDD KSPH Rider)
Same Day Deliver Solo Booking (SDD Solo)
Main Courier: Gogo Xpress (if not accessible by GOGO, we will ship via LBC or J&T.) 

Same Day Deliver KSplurgePh Own Rider (SDD KSPH Rider)

This will be multiple stops so expect your orders to be delivered within the day. Rate is the same as grab/lalamove.  Note that all pre-order items who opts for same day delivery will be delivered under SDD KSPH Rider unless the customer requests to book their own rider.

Once your order arrived in our PH address, we will be sending you an email and personal message regarding the delivery schedule and delivery fee. Delivery fee will be collected before the delivery schedule.

Same Day Deliver Solo Booking (SDD Solo)

This is applicable for on-hand orders. For pre-order items, we will also allow this mode of delievery for customers who are not able to receive their orders on our SDD KSPH Rider delivery schedule.
The customer will be the one to book it on the app and pay for delivery fee.

Let us know the schedule of pick-up so we can prepare your item beforehand. If you want to estimate the delivery fee, please send us a message so we can give you the pinned location. Please note that we will also consider the availability of the admin in-charge for the schedule of delivery.

GOGO Xpress:

Shipping fee is Cash on Delivery. If you wish to pay the delivery fee in advance, please let us know prior booking. The rates will depend on the packaging size and your location.

To check rates, please click the link below:

https://www.gogoxpress.com/shipping-fee-calculator/

Pick-up: Mandaluyong

Note that shipping fee depends on your location and the size of the pouch that will be used for your order.

The maximum insurance claims is at P500 per shipment in Gogo Xpress. We always declare the value of the items so expect an additional 1% of the total value will be added to your shipping fee.

LBC Express

We will either collect the shipping fee before we ship your orders or have them COP/COD depending on the number of delivery. The rates will depend on the packaging size and your location. We declare the correct value so expect an additional 2% of the total value on your shipping fee.

We have branch pick up and home delivery options for LBC. If your area is not serviceable by door to door delivery, we will send them via branch pick-up instead. 

Please check rates below for your reference:

 J&T

We will collect the shipping fee before we ship your orders. The rates will depend on the packaging size and your location. We declare the correct value so expect an additional 2% of the total value on your shipping fee.

For Courier - We only allow combine shipment for orders with the same ETA. Combining orders doesn't always mean you'll be paying cheaper shipping fee, it will still depend on the weight and size of your package.

STRICTLY NO RETURNS, AND EXHANGE
1. We are requiring a clear unboxing video as proof of any damaged item. This will be required in filing your claims with the courier. It is very important that you take a photo and video of the package showing the airway bill (gogo/lbc sticker).
3. We have the right to refuse to grant returns and/or exchange if there is no unboxing video to prove that you received damaged or incomplete items.
4. Shipping fee for exchange for any item with valid reasons will be shouldered by KSplurgePH.
5. Manufacturing defects are beyond the shop’s control. We will not be held liable for any defect especially when the items are sealed.